1. 你是一个记者，要揭发一个政客的阴谋。你会
公开你的意见，使舆论迫使他离职。
和他单独谈话，劝他立即辞职，否则你将公布他的罪状。
找出人证物证，公开于报章。
将你的怀疑告诉其他记者，询问他们的意见。
2. 你是一个律师。现在你要在法庭为一个被控谋杀的人辩护，从所有资料中，你确知他无罪，你怎样说服法官认为他是无罪?
将所有事实详细报告。
根据事实做简单扼要的说明。
以适当的手势做动人的演说。
请求陪审团的同情
3. 你是某著名医院的护士长，现在正面临一个严重的问题。两个非常能干的护士长彼此不合作且制造纠纷，你曾与她们谈话，希望改善这种情况，但她们之间的关系并未改善。
最好是将其中较不能干的解聘，另雇较好的来代替她。
劝她们采取互不理睬的态度。
指派给她们不舒服的工作，籍以教训她们最好还是合作。
派她们到不同的病房去，因而无需在一起工作。
4. 某教师从不承认自己的错误，她认为学生在课堂发问是向她的权威挑战。但自己却常常尖酸刻薄地讽刺同事而从不道歉，总认为自己是对的。她又喜欢插嘴，有她在场时，别人就没有机会说话了。假如你是校长，你怎样处理?
你会不予理会，因为她再教几年就要退休了。
告诉她假如再不改过就要被解聘了。
很郑重地和她谈论，使她了解她的行为在教育上会有不良的影响。
安排一位心理医生去帮她了解她的行为，并予以改善。
5. Suppose you were a salesperson who sold brushes and you had stopped at Mrs. Zhang's door. But she said, I don't want to buy anything today. I'm terribly busy. I don't want to be disturbed.You would
apologize to her and leave.
ask her whether you could come tomorrow.
let her see the products you have.
ask her whether she had used the products of your company， whether she would like to have a look at the brushes， and send her a sample for free.
6. Suppose you were a line manager of a manufactory. Your subordinate Mr. Wang had lowered his work efficiency without any reason recently. His work was very important. The doctor of the manufactory did a physical examination for him, but found no problem. In this case, you would
tell him he would loose his job if he wouldn't improve his work efficiency.
talk with him and try to find what had troubled him.
praise him occasionally. Perhaps he would feel excited and improve his work efficiency consequently.
